Welcome to the UserTesting Participant Support Center!
Velkommen til Supportcenter for deltagere i UserTesting!
Hey, welkom bij het Deelnemers Support Centrum van UserTesting!
Bienvenue au centre d'assistance des participants à UserTesting
Willkommen im Support-Center für UserTesting-Testteilnehmer*innen!
¡Bienvenido al Centro de Soporte al Participante de UserTesting!
Välkommen till Supportcenter för deltagare i UserTesting!
Here you can learn how to apply to the UserTesting Network, get answers to frequently asked questions, and contact our support team.
Her kan du læse, hvordan du ansøger om at blive medlem af UserTesting Network, få svar på ofte stillede spørgsmål og kontakte vores supportteam.
Hier kunt u leren hoe u zich kunt aanmelden voor het UserTesting-netwerk, antwoorden op veelgestelde vragen vinden en contact opnemen met ons ondersteuningsteam.
Vous trouverez ici toutes les informations nécessaires pour rejoindre le réseau UserTesting, obtenir des réponses aux questions fréquemment posées et contacter notre équipe d'assistance.
Hier erfährst du, wie du dich für das UserTesting-Testteilnehmer*innen-Netzwerk bewerben kannst, erhältst Antworten auf häufig gestellte Fragen und kannst unser Support-Team kontaktieren.
Aquí puede obtener información sobre cómo solicitar formar parte de UserTesting Network, encontrar respuestas a preguntas frecuentes y ponerse en contacto con nuestro equipo de asistencia.
Här kan du lära dig hur du ansöker till UserTesting Network, få svar på vanliga frågor och kontakta vårt supportteam.
Getting ready for your Live Conversation? Here are a few simple tips to help you feel confident and prepared.
Before you begin
Review your confirmation email or invitation
Check the date, time, and device requirements
Add the session to your calendar so you don’t forget
If your plans change
If something comes up, try to update your session as soon as possible. Making changes early helps the customer plan and gives someone else the chance to participate.
Aim to cancel or reschedule at least 24 hours in advance
You can make changes up to 10 minutes before the start time
Right before you join
Set yourself up for a smooth start:
Find a quiet place where you won’t be interrupted
Close extra tabs or apps
Check your microphone, camera, and internet connection
Be ready to turn on your camera
Plan to join about 10 minutes early, so you have time to get set up.
During your session
There are no right or wrong answers - just honest ones. Your honest feedback helps customers understand what’s working and what could be improved.
Here are a few tips to guide you:
Think out loud as you go
Share what feels confusing or unclear
Explain why you like or don’t like something
Take your time and don’t rush
Need help?
If something goes wrong, start with your confirmation or reminder email for links to contact Support and visit our Support Center. We're always here to help! Explore all your support options
