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How can I disconnect my PayPal account?

Contributor Support
Updated

You should disconnect your PayPal account if:

Remove the PayPal connection

To remove the PayPal connection, please visit your PayPal account and remove the permission for IntelliZoom Panel.


A permissions management page displaying a list of apps and sites with granted permissions. The header reads Permissions you’ve given, with a description encouraging users to review and update permissions. The list includes UserTesting with 1 permission and IntelliZoom Panel with 1 permission. Each entry has options to view Details or Remove the permissions. 

 

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For more information on how to remove PayPal permissions, review PayPal’s help article.


Connect a different PayPal account

To connect to a different PayPal account, please remove the PayPal connection. Then, open your UserTesting dashboard and click Connect PayPal on the Get paid with PayPal banner. 

The UserTesting participant dashboard featuring a prominent PayPal banner at the top. The banner encourages users to connect a verified PayPal account to receive secure payments. Two buttons are displayed: Connect PayPal and How to verify your account. The banner includes an icon of a dollar sign surrounded by sparkles, emphasizing payment setup.

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For detailed instructions on connecting your PayPal account, review our help article. 

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