Before you start sharing your feedback, you might need to install the UserTesting Recorder Extension.
The extension captures how you interact with what’s on your screen (e.g., where you click or how you move through a page). This information helps researchers understand your experience and improve what they’re testing.
In this article
What is the UserTesting Recorder Extension?
The UserTesting Recorder Extension captures how you interact with what’s on your screen while you share your feedback.
You’ll only install it if your experience requires it.
The data helps researchers quickly understand what’s working well and where people run into issues.
For example, it can highlight:
- Where something feels confusing
- What parts of the experience are easy to use
- Where people spend the most time
This extension collects interaction data like:
- Where you click on a page
- How you move your cursor
- How much time you spend on different areas
- The pages you visit during your experience
This data is only collected while you're actively sharing feedback.
To learn how your information is handled, review the UserTesting Privacy Policy .
No. Installing the extension is optional. If you prefer not to install it, select Skip for now and continue.
Yes, you can remove the extension after you finish sharing your feedback.
Follow your browser’s instructions to remove extensions:
How do I install it?
The steps depend on the browser you’re using.
- Open your link and select Install extension when prompted.
- Select Add to Chrome in the Chrome Web Store.
- Select Add extension to confirm.
- Go back to your link and continue.
- Open your link and select Install extension when prompted.
- Select GET in the App Store.
- Open your browser settings and turn on the extension if needed.
- Select Always Allow on Every Website when prompted.
- Go back to your link and continue.
- Open your link and select Install extension when prompted.
- Select Add to Firefox.
- Select Add extension to confirm.
- Allow the extension to run in private windows if prompted.
- Go back to your link and continue.