Welcome to the UserTesting Participant Support Center!
Velkommen til Supportcenter for deltagere i UserTesting!
Hey, welkom bij het Deelnemers Support Centrum van UserTesting!
Bienvenue au centre d'assistance des participants à UserTesting
Willkommen im Support-Center für UserTesting-Testteilnehmer*innen!
¡Bienvenido al Centro de Soporte al Participante de UserTesting!
Välkommen till Supportcenter för deltagare i UserTesting!
Here you can learn how to apply to the UserTesting Network, get answers to frequently asked questions, and contact our support team.
Her kan du læse, hvordan du ansøger om at blive medlem af UserTesting Network, få svar på ofte stillede spørgsmål og kontakte vores supportteam.
Hier kunt u leren hoe u zich kunt aanmelden voor het UserTesting-netwerk, antwoorden op veelgestelde vragen vinden en contact opnemen met ons ondersteuningsteam.
Vous trouverez ici toutes les informations nécessaires pour rejoindre le réseau UserTesting, obtenir des réponses aux questions fréquemment posées et contacter notre équipe d'assistance.
Hier erfährst du, wie du dich für das UserTesting-Testteilnehmer*innen-Netzwerk bewerben kannst, erhältst Antworten auf häufig gestellte Fragen und kannst unser Support-Team kontaktieren.
Aquí puede obtener información sobre cómo solicitar formar parte de UserTesting Network, encontrar respuestas a preguntas frecuentes y ponerse en contacto con nuestro equipo de asistencia.
Här kan du lära dig hur du ansöker till UserTesting Network, få svar på vanliga frågor och kontakta vårt supportteam.
We're trying new ways to get you help faster. For help, chat with our virtual assistant Edison. He's available 24/7 and can help with most questions right away. Look for the chat icon in the bottom right corner of the page. Learn more about your support options
If you see this screen, it means you can't continue with this test right now. This isn't a penalty, and it doesn't affect your account. Here's what it usually means and what you can do next.
Why you might see this screen
The study already has enough responses
Tests close once the customer has enough responses for their study.
This means a test can become unavailable as you're:
Answering screener questions to see if you qualify
Scheduling a session
Beginning a test you just qualified for
When this happens, you can return to your Available tests to search for a new one.
The customer paused the test
Customers can pause a test at any point, including while you're qualifying, scheduling, or joining. This is temporary and isn't something you did. Try checking back later, since the customer may resume the test.
Still not sure why you're seeing this?
If the same test keeps appearing on your dashboard after you've already seen this screen, you can decline it to remove it. Find out how to decline a test invitation
If you're still seeing this after trying that, chat with Edison, our virtual assistant, for help. [confirm UI label: exact launcher text for Edison]
