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  1. Participant Support Center
  2. Troubleshooting

Troubleshooting

Get help with your account, taking tests, and more

Profile help

  • I’m having trouble connecting my LinkedIn account

Account help

  • I can’t log in
  • I didn’t get the password reset email

Test help

  • How to resolve audio issues
  • How can I prevent upload issues?
  • Why can't I pass the screeners?
  • When should I report a problem during a test?
Participant Support Center
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